06 Jun 2019
National Highways and Transport survey - a voice for residents
National Highways & Transport Survey – a voice for your residents
Local people are being asked for their views on East Riding of Yorkshire Council highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.
Their answers will be compared with the views of other members of the public across England and Scotland, thanks to the National Highways and Transport Public Satisfaction survey.
East Riding of Yorkshire Council is one of 111 local authorities to sign up to a standardised survey that will ask members of the public exactly the same questions, whether they live in East Riding of Yorkshire, Barnsley or Worcestershire.
The survey, which is being run for the 12th year is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.
The questionnaire will be sent to a minimum random sample of 5,000 of East Riding residents from 7 June, followed by a reminder, with local and national results to be published in late October 2019. Since the survey is based on a sample, residents that receive a copy are being urged to take part.
Residents who receive the questionnaire can complete the survey online if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.
The results will enable us to find out what people in our area think about these important services.
It is one of several ways that the council assesses how it is performing, and it gives the public an opportunity to say which services they think the council should prioritise, and improve.
Ian Burnett, head of asset strategy at East Riding of Yorkshire Council, said: “There are obvious benefits to conducting a public survey in this way.
“It provides excellent value for money as well as enabling everyone involved to identify areas of best practice and spot national, regional and local trends.
“It aims to capture information and feedback from the public and enable the authority to take measures to respond to the issues raised.
“It also highlights the council’s commitment to working together to deliver the most satisfactory, yet efficient, outcomes for local residents.”
Contact Information
Lisa Welton
lisa.welton@eastriding.gov.uk
Notes to editors
Notes to Editors:
- The National Highways and Transport (NHT) Network is a unique collaboration between local authorities across England and parts of Scotland with a common agenda – service improvement.
The network provides an environment in which members can measure their own performance, compare with their peers and identify areas for improvement.
- The NHT Network and the public satisfaction survey are managed by performance management specialists, measure2improve, the NHT Network administrators
- The survey is being carried out on behalf of the participating local authorities by market research specialist, Ipsos MORI.
- Participation in the survey is voluntary. It is believed to be the first survey of its kind to bring together so many separate highway authorities from all over England and parts of Scotland to carry out their surveys in a comparable format
- The survey questionnaire covers all aspects of local highway and transport services (e.g. from the condition or roads and footways to road safety and cycling). The questionnaire should be completed in around 15 minutes.
- Residents who receive the questionnaire in the post may opt to complete the questionnaire on line if they prefer.
- Last year’s survey results and more information available via www.nhtnetwork.org
The following 111 Local Authorities have signed up to take part in the 2019 survey:
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Barnsley Metropolitan Borough Council |
Hartlepool Borough Council |
Rotherham Metropolitan Borough Council |
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Bath and North East Somerset Council |
Herefordshire Council |
Salford City Council |
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Bedford Borough Council |
Hertfordshire County Council |
Sandwell Metropolitan Borough Council |
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Blackburn with Darwen Borough Council |
Hull City Council |
Scottish Borders Council |
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Blackpool Council |
Isle of Man Government |
Sheffield City Council |
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Bolton Council |
Kent County Council |
Shropshire Council |
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Bournemouth Christchurch and Poole Council |
Kirklees Council |
Solihull Metropolitan Borough Council |
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Bracknell Forest Council |
Knowsley Council |
Somerset County Council |
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Brighton & Hove City Council |
Lancashire County Council |
South Gloucestershire Council |
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Bristol City Council |
Leeds City Council |
South Tyneside Council |
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Buckinghamshire County Council |
Leicestershire County Council |
Southampton City Council |
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Bury Council |
Lincolnshire County Council |
Southend-on-Sea Borough Council |
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Calderdale Council |
Liverpool City Council |
St Helens Council |
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Cambridgeshire County Council |
London Borough of Lambeth |
Staffordshire County Council |
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Central Bedfordshire Council |
London Borough of Southwark |
Stockport Metropolitan Borough Council |
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Cheshire East Council |
Luton Council |
Stockton-on-Tees Borough Council |
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Cheshire West and Chester |
Manchester City Council |
Suffolk County Council |
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City of Bradford MDC |
Medway Council |
Sunderland City Council |
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City of Wolverhampton Council |
Middlesbrough Council |
Surrey County Council |
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City of York Council |
Milton Keynes Council |
Swindon Borough Council |
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Cornwall Council |
Newcastle City Council |
Tameside Metropolitan Borough Council |
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Coventry City Council |
Norfolk County Council |
Telford & Wrekin Council |
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Cumbria County Council |
North East Lincolnshire Council |
The Royal Borough of Windsor & Maidenhead |
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Darlington Borough Council |
North Lincolnshire Council |
Thurrock Council |
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Derbyshire County Council |
North Somerset Council |
Trafford Council |
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Devon County Council |
North Yorkshire County Council |
Wakefield Council |
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Doncaster Metropolitan Borough Council |
Northamptonshire County Council |
Walsall Council |
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Dorset Council |
Northumberland County Council |
Warrington Borough Council |
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Dudley Metropolitan Borough Council |
Nottinghamshire County Council |
Warwickshire County Council |
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Dumfries and Galloway Council |
Oldham Council |
West Berkshire Council |
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East Riding of Yorkshire Council |
Oxfordshire County Council |
West Lothian Council |
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East Sussex County Council |
Peterborough City Council |
West Sussex County Council |
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Essex County Council |
Plymouth City Council |
Wigan Council |
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Gateshead Council |
Portsmouth City Council |
Wiltshire Council |
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Gloucestershire County Council |
Reading Borough Council |
Wirral Council |
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Halton Borough Council |
Redcar & Cleveland Council |
Wokingham Borough Council |
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Hampshire County Council |
Rochdale Borough Council |
Worcestershire County Counc |
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